1. Payment Terms
Shipping of the goods will only take place after receipt of payment. When paying by "Advance Payment/Bank Transfer," please transfer the invoice amount to our bank account with the specified purpose within 30 days. We will provide you with our bank details and the transfer purpose separately by email as part of the order process.
2. Delivery Time
We ship with DHL from a warehouse in Germany. Deliveries within Germany are usually made within 1-2 working days after receipt of payment, while deliveries to other EU countries are typically delivered within 2-4 working days. DHL also delivers on Saturdays.
3. Shipping Costs
Our shipping costs are weight-dependent, and you can see the shipping weight for each item on the respective product detail page.
Within Germany:
up to 4.9kg: € 4.90
5 to 9.9kg: € 9.90
10 to 19.9kg: € 19.90
over 20kg: € 24.90
Shipping is free for orders over € 150.
To Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Austria, Poland, Slovakia, Slovenia, Czech Republic:
up to 4.9kg: € 14.90
5 to 14.9kg: € 19.90
over 15kg: € 25.90
Shipping is free for orders over € 150.
To Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Spain, Hungary, Cyprus:
up to 4.9kg: € 15.90
5 to 14.9kg: € 24.90
over 15kg: € 34.90
Shipping is free for orders over € 150.
To UK (United Kingdom) and Norway:
up to 4.9kg: € 24.90
up to 14.9kg: € 34.90
over 15kg: € 49.90
Important Note:
Due to high shipping and export costs, the shipping costs always apply to the UK and Norway.
4. Customs / VAT: No Additional Costs
The items are located in a shipping warehouse in Germany, they are already customs cleared, and the price includes VAT.
No further costs or administrative effort will be incurred.
5. Note: Customers from UK (United Kingdom) and Norway
Important Note:
Due to high shipping and export costs, the shipping costs always apply to the UK and Norway.
Deliveries to the United Kingdom and Norway do not include VAT. Prices in our shop include VAT - the VAT will be deducted from the price during the purchase process. Upon delivery, the shipping service provider will invoice you for the VAT, customs duties, and a processing fee.
Shipping to the UK and Norway takes approximately 2-3 working days longer as deliveries need to be processed by customs.